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Subscriptions
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$19.95 Monthly
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$199.95 Yearly
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Security Policy
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LandVoyage is committed to ensuring that every Internet shopping
experience is one that engenders the utmost level of confidence in consumers
with every transaction.
LandVoyage has committed to provide you
with information regarding:
- The security measures taken to protect your payment information
- The methods used to prevent and detect credit card fraud
- The transaction information collected and how it is used
- The processes used to validate customer and payment information
- Contact information if your order is declined
Questions regarding this area should be directed to LandVoyage by using our feedback form.
Protecting Your Payment Information
LandVoyage employs key
security measures to protect your privacy and bank card information. We use the
strongest consumer-to-merchant encryption available (SSL) to protect the
transmission of bank card data from your computer to our online storefront. We
also use a secure commerce messaging protocol between our site and those who
process your transactions to ensure the privacy of your information. All data
transferred between our site and our transaction services provider uses
tamper-evident encryption and authenticated messaging that makes it impossible
for anyone to tamper with your data without it being detected and ensures only
trusted parties are sending and receiving transaction information. Further, an
audit trail exists for every transaction. Your payment information cannot be
used without a record of the transaction being logged and traced.
The Transaction Information We Collect and How it is Used
LandVoyage
collects information during your transaction which makes it easier to process
and fulfill your order in a quick and convenient manner. Depending on the
transaction type and how frequently you shop at our site, we may request your
credit card number and expiration date to complete your transaction; a shipping
name and address to ensure proper delivery; a billing name and address, and
email or phone number to contact you in case of problem with your order or a
billing issue.
Sometimes your order information is compared with data from a
trusted service to identify potential misuse of credit card information and high
risk orders. For example, greater scrutiny may be required if the billing and
shipping address do not match. Such an order could be a legitimate gift
purchase, but it could also be symptomatic of a fraudulent order. For your
protection as well as ours, we initiate cardholder verification calls when the
order appears to have a higher level of risk.
LandVoyage respects
the confidentiality of your personal information and privacy of your shopping
experience. Your personal information will be made available only to those
directly involved in the transaction of your order and specifically for the
purpose of order management and payment protection.
How We Validate Customer and Payment Information
LandVoyage aspires to process your credit
card transaction, as well as your complete order, swiftly and accurately. Simple
validity checks are performed on customer information to make sure that zip
codes, area codes and addresses match up. These procedures help to identify
mistakes that can cause shipping errors or result in declined credit
authorizations, and may uncover fraudulent transactions. Once the card data is
entered accurately, it is validated with your bank using the secure messaging
procedures noted previously.
Please Contact Us if Your Purchase is Declined
In the unlikely event your order is declined, LandVoyage encourages you to discuss the situation with one of our service
representatives. We will promptly process your order if we have declined it in
error, and take measures to streamline your future purchases. If we are not able
to authorize your purchase, we believe you are entitled to know the reasons why and
will be happy to discuss the matter with you. If you have questions, please
contact our support team at support@landvoyage.com
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